Warranty Department

WELCOME to Hilton Suzuki WARRANTY DEPARTMENT – you must be visiting this page to find out which warranty service is best for you?


  • The Freeway guarantee cover


  • This cover is available if your vehicle has covered up to 40,000 miles at the time you bought it or renewed your agreement.

    What is guaranteed
    Our maximum liability is £1,500 (including VAT) for each claim, and £10,000 (including VAT) in total. Your dealer will refund you the costs of repairing your car as a result for mechanical or electrical failure of any of the systems and their parts listed below (unless they are shown as not covered).

    Breaking system*
    Catalytic converters and casing*
    Clutch*
    Electrical system*
    Engine*
    Engine cooling system*
    Filters, fluids and lubricants*
    Final drive*
    Fuel system
    Heating and factory-fitted air-conditioning system*
    Steering system*
    Suspension*
    Transmission*
    Wheel bearings and hubs*

    *Please call for a breakdown of exact parts covered.

  • The Companion guarantee cover


  • This cover is available if your vehicle is up to 10 years old at the time you buy it or renew your agreement.

    What is guaranteed
    Our maximum liability is £500 (including VAT) for each claim, and £10,000 (including VAT) in total. Your dealer will refund you the costs of repairing your car as a result for mechanical or electrical failure of any of the systems and their parts listed below.

    Breaking system*
    Clutch*
    Cooling system*
    Differential*
    Driveline*
    Electrical system*
    Electrical management*
    Engine*
    Fuel system*
    Steering*
    Suspension*
    Timing belt*
    Transmission*
    Wheel bearings*

    *Please call for a breakdown of exact parts covered.

  • genAssist Rescue & Recovery Service


  • As part of our commitment to give you the best cover available, we would like to offer you membership of our own Rescue and Recovery Scheme. This is managed on our behalf by one of the UK's leading providers of breakdown services, which means that you can phone for help 23 hours a day, seven days a week. The cover only applies to the vehicle described on the registration document and runs for the period of cover shown. All services are based in the UK.

    You will receive the following services

    Doorstep assistance - Covers the vehicle outside your own home.

    Breakdown assistance - Covers the vehicle for help after a breakdown anywhere in the UK.

    Nationwide recovery - Makes sure that no matter where your vehicle breaks down in the UK, you, your passengers and your vehicle will be transported to your destination, your home, or a repairer of your choice.

We look forward to seeing you at one of our showrooms in SPELLBROOK, near BISHOP’S STORTFORD or BEDFORD, BEDFORDSHIRE, or you are most welcome to TELEPHONE us on 01279 466774 (Bishop’s Stortford) / 01234 269090 (Bedford) or CONTACT US via this site for any further information or quotes.