Database & Accounts Administrator

Love spreadsheets, databases and marketing?

If all things admin is your thing, and you're looking for a role where you can really make a difference - this is for you!  Hilton Suzuki is a friendly, family-run business where quality teamwork, and customer care come first - and you could make us even better!

You will form a vital link between our service, sales, accounts departments, because you will work on such a wide scope of tasks.  That means this role is ideal for a versatile individual, who enjoys variety and problem-solving.

Responsibilities include:

• Basic Book Keeping duties.
• Internal auditing.
• Issuing daily service and MOT reminders.
• Managing all aspects of our 2,000 Service Plans.
• Processing additions and corrections to our customer database.
• Input into email and digital marketing material.
• Collect, analyse, and interpret customer and marketing data, to identify trends.

What We're looking for

Essential:

• Proven high standard of customer service skills.
• Experienced, and confident use of, Microsoft Office (Word, Excel, Outlook).
• Highly organised with attention to detail.
• Self-motivated, and ability to work independently.
• Ability to prioritise multiple tasks, and meet deadlines.
• Team player with a good sense of humour.

Desirable (but not essential)

• Experience of the Automotive Retail environment.
• CRM / DMS systems knowledge.
• Book Keeping experience

About Hilton Suzuki

Established in 1997, Hilton Suzuki is a proud family-run business with two successful dealership locations. Both branches consistently rank among the top 5 in Suzuki’s dealer network scorecard, reflecting our commitment to excellence in customer service and performance.

We specialise in the sale and servicing of Suzuki vehicles, alongside offering a wide selection of quality used cars. With nearly 30 years of experience as a Suzuki dealer, we have built a large and loyal customer base that continues to grow through trust, expertise, and exceptional aftersales care.  We now have more than 2,000 of our service customers, paying monthly in advance for their servicing, via the Hilton Suzuki 'All In One' Service Plan.

As a business, we remain focused on delivering outstanding customer experiences, maintaining our position as a top-performing Suzuki dealer, and continuing to grow for the future.

Our accounting and administration team comprises three individuals, who share responsibility for both our branches.  This small but vital department depends on being mutually supportive, and adaptable, where knowledge is shared, and everyone pulls together.

What We Offer

• Salary circa £30,000 depending on experience.
• Paid training (in-house, and manufacturer)
• Car discount scheme.
• Staff discounts.
• Pension scheme.
• Stable, long-term employment with a respected local business.

Working Hours

• Monday to Friday: 8:30am – 5:30pm.

Ready to Apply?

If you’re a motivated administrator, who wants to be part of a team that values quality, development, and top-notch service, we’d love to hear from you.

Apply today using the form below, giving a little info about yourself, and take the next step in your career with Hilton Suzuki.